Your personal information is our top priority. Sona1011 uses international-standard data protection technologies to keep all your information secure.
Here are the key pillars of our privacy policy at a glance.
Sona1011 uses 256-bit SSL encryption technology. Every transaction and personal information is transmitted through encrypted channels that are unreadable to third parties.
We never sell your personal information to third parties. Your data is used solely to provide platform services—not for advertising or profit.
Sona1011 complies with international data protection regulations (GDPR-compliant policies). We are committed to upholding the highest standards to protect your privacy.
All your information is stored on encrypted servers. The servers are protected by both physical and digital security measures and undergo regular security audits.
You have the full right to request to view, correct, or delete your information. Sona1011 is always obliged to respond to such requests.
Sona1011 uses only essential cookies and gives you control over cookie preferences. Advertising-based tracking cookies require your consent.
Welcome to the Sona1011 platform. This Privacy Policy ("Policy") applies to the Sona1011 website, mobile applications, and all related services. By creating an account on Sona1011 or using our services, you agree to the terms of this Privacy Policy.
We believe your personal information is your own asset. Sona1011 never sells your information as a product or shares it with advertisers. The purpose of this Privacy Policy is to clearly inform you what information we collect, why we collect it, and how we keep it secure.
This policy is written in English so that users in Bangladesh can easily understand it. If you have any questions, feel free to contact our support team directly.
Sona1011 collects various types of information to provide its services. This information falls into two main categories—what you provide directly and what our system collects automatically.
What you provide directly:
What the system collects automatically:
We never store your password directly. Passwords are always converted and stored using one-way hashing technology.
Sona1011 collects information through various methods. You have the right to know about each method.
| Methods of Collection | What information is collected | Purpose |
|---|---|---|
| Registration form | Name, email, mobile, date of birth | Account creation and verification |
| KYC Process | Identity documents, proof of address | Identity & age confirmation |
| Payment gateway | Transaction Details, Payment Methods | Processing deposits and withdrawals |
| Cookies & Trackers | Browsing Behavior, Device Information | Platform improvement & security |
| Support Chat | Conversation content | Troubleshooting & Quality Improvement |
| Game Logs | Game history, bet amounts | Fair Play Assurance & Auditing |
Sona1011 uses your information only for specific and lawful purposes. We never use your information for other purposes without your consent.
You can unsubscribe from promotional emails at any time. However, essential service-related communications cannot be stopped, as they are necessary for your account security.
Sona1011 does not sell your personal information to third parties. However, certain information may be shared in the following limited circumstances:
We maintain a Data Processing Agreement (DPA) or equivalent legal contract with all third parties, ensuring they are equally obligated to keep your information secure.
Sona1011 never shares your information with advertisers, data brokers, or for any commercial purposes.
Sona1011 retains your information only as long as necessary—no longer. Retention periods depend on the type of data and legal requirements.
After the specified retention period, your information is securely deleted or irreversibly anonymized.
Sona1011 uses cookies to operate the platform properly and improve your experience. Cookies are small text files stored in your browser.
You can block or delete cookies from your browser settings at any time. However, disabling essential cookies will prevent you from using some platform features.
As a user of Sona1011, you have several important rights regarding your own information. We respect these rights and are ready to assist with any requests.
You can request to see what information we hold about you.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your information under certain circumstances.
You may object to the use of your information for certain purposes.
You can request to receive your information in a structured format and transfer it elsewhere.
You may request temporary suspension of processing your information under certain circumstances.
To exercise these rights, email our support team. We typically respond within 30 days. Some information may need to be retained due to legal obligations.
Sona1011 strictly prohibits service to anyone under 18 years of age. We verify age during registration and confirm identity through the KYC process.
If we discover that a minor has created an account, that account will be immediately closed and all collected information will be deleted.
The Sona1011 platform uses certain third-party technologies—such as game software providers, payment gateways, and security services. These third parties may have their own privacy policies.
We are not responsible for the privacy policies of websites or services outside the Sona1011 platform. Always read the policies of those sites.
Sona1011 implements industry-leading technical and organizational measures to protect your information.
However, complete security on the internet cannot be guaranteed. Therefore, you also have certain responsibilities — such as using strong passwords, not sharing your password with anyone, and not logging in from unfamiliar devices.
Sona1011 may update this privacy policy as needed. We will always notify you in advance of any changes.
Continuing to use the platform after changes means you accept the new policy. If you object to the new policy, you may contact us to request account closure.
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated data protection team.
Additional information may be requested to verify identity for requests to delete or view information. This is solely for your security.
The steps we take at Sona1011 to protect your privacy.
Data is stored in physically and digitally secured data centers.
Keep your account extra secure with two-factor authentication.
Regular security testing and assessments conducted by independent third parties.
We commit to notifying you within 72 hours of any security incident.